Frequently asked questions

Where is CheeseFest held?

CheeseFest is held in a number of locations around the UK please take a look at our locations tab for the closest one to you!

 

Opening times

Most of our events are over a Saturday & Sunday

 Open from: 10:00 – 18:00

 

When is the last time I can enter the festival?

We operate a last entry policy, which will be 17:30 on both Saturday and Sunday

 

Do I need a Ticket for CheeseFestUk?

Yes you will need a ticket as most of our events do sell out in advance.

All cheese Fest tickets are sold as arrival time sessions; 

10:00 - 12:00

12:00 - 14:00 

14:00 - 16:00

16:00 - 18:00 

These are arrival times to save you waiting in large queues.

Please note that each city may have slightly different session times please check local listings for all changes to Sessions Times. 

 

Will all the cheese traders always be the same?

No, although we tour with many regular favourites our traders and stalls every event has different traders and also local traders. We will always do our best to provide as much variety as possible according to the size of the event

 

If i have tickets 1400 - 16:00 and i arrive at 15:55 will i get in? 

We would always suggest you arrive giving enough time to enter the event within your session arrival time, but you will still be let into CheeseFest although priority will be given to those with the next session time if you do miss the arrival slot.

 

What if i miss my session arrival slot? 

Of course you can still come to cheese fest, but if there is a large queue priority will be given to those in the queue with that arrival slot ticket. 

Where can I buy tickets?

Tickets can be purchased from our main ticket partner Eventbrite or our other affiliate partners.

Where is my Ticket?

Tickets for CheeseFestUk are eTickets. 

eTickets will be sent to the email address you used to purchase. If for whatever reason this has been lost/deleted/did not arrive then please contact the ticket provider i.e. Eventbrite so that they can arrange for your ticket to be sent to you again.

 

Do i need tickets for my children? 

All children under 5 are free 

 

Do I have to print my ticket?

Yes, as stated at the time of booking you will need to print your ticket and bring it to the event with you.

 

Can i exchange my tickets for another session time?

Unfortunately not so please make sure you are picking the correct time when purchasing. 

 

Will I need ID?

We are a family friendly Event but all people wishing to purchase alcohol will need to be ove 18 and will will require I.D.

We also have a challenge 25 policy so if you are lucky enough to look under 25 we will ask for I.D.

There will be 100% bag search policy on all bags brought into the event.

Valid forms of ID include in-date photo driving licence and passport only.

You may be subject to searching at any time during the event.

 

Can I pay by card?

We ask our CheeseFest traders, bars and entrances to accept card payments, but some traders may not all have the ability to take card payments so we would always suggest to bring some cash as we do not always have cash machines on site.  

 

Are there cash machines on site?

We do not always have Cash machines on site but most traders will have the ability to make card payments.

 

Do I need a pass to park my car?

We do not have parking on site but keep an eye on our social media s we will let you know about local parking areas. 

 

Can I bring Alcohol?

No. Alcoholic drinks can not be brought into the festival. There will be plenty of bars to buy drinks once inside the event.

 

Can I bring food?

No. Food can not be brought into the festival. There will be a variety of food and drink available once inside the festival. No fires or BBQs on site. 

 

Can I bring my dog?

No, unfortunately not.  

Although Guide/Assistance dogs are permitted and assistance dogs are permitted on site on site.

 

Can i bring a camera?

The taking of photographs and footage for commercial use is prohibited unless arranged with the event organisers. While we allow cameras and tripods, very large lenses are not permitted.

Don't forget to tag us on Instagram and Twitter @CheeseFestUk #CheeseFestuk

If you are a photographer looking to apply for photography/media access at the event then please email your request to info@Cheesefestuk.com

 

Other prohibited items

Please see the below list of prohibited items. All of the below items will be confiscated. Confiscated items will not be return. Anyone that resists confiscation of disallowed items may be evicted.

  • Aerosols
  • Air Horns
  • Alcohol
  • Animals (other than registered guide or hearing dogs)
  • Any item which may reasonably be considered for use as a weapon
  • Audio Recorders
  • Cameras with detachable lens or recording equipment
  • Chinese or Sky Lanterns
  • Excessive amounts of food or cigarettes may be refused entry to the site
  • Fireworks
  • Flares
  • Garden furniture, deckchairs, fold up chairs or shooting sticks
  • Glass
  • Illegal substances
  • Knives
  • Large Umbrellas or Flag Poles
  • Legal Highs
  • Medications - unless in sealed, unbroken packaging
  • Megaphones
  • Nitrous Oxide
  • Open and sealed containers of liquid/water/soft drinks/food etc
  • Portable Laser Equipment or Pens
  • Smoke Canisters
  • Sound systems
  • Spray Cans
  • Un-authorised Professional Film or Video Equipment
  • Unofficial tabards or reflective jackets
 

We will have First Aid services available throughout the festival. Please speak to any event staff or security on site. 

First Aid

 

Lost Property

For all lost property please contact info@Cheesefestuk.com with the subject 'Lost Property'